This is the *rd time I’m attempting to let you correct a grave error . Your company ha...

GetHuman-cwbamfbt's customer service issue with Ancestry.com from October 2019

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The issue in GetHuman-cwbamfbt's own words
This is the *rd time I’m attempting to let you correct a grave error . Your company has me Sandra walters and my husband listed as living at lake Havasu Arizona. WE LIVE IN HENDERSON NEVADA!!!! The person that lives there is THE EX WIFE- unfortunately we have the exact NAME!!!! But you have my birthday and my info and my husband living there. I told my husband - AL WALTERS about this and he said CONTACT OUR ATTORNEY— since I’ve now told you THREE TIMES TO CORRECT THIS AND APPARENTLY YOUR SYSTEMS CANT —- *get er done!!!!! This is upsetting you have no idea of the RAW NERVE YOU HAVE TOUCHED!!!! This affects my physical and MENTAL WELL BEING- I just went to one of my doctors fri about this - and they said the same if they can’t correct sue them for punitive damages my psychiatrist and cardiologist will testify in court FIX THIS

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Customer service issue
Reported by GetHuman-cwbamfbt
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 5437 others
0 customers following this

Timeline

GetHuman-cwbamfbt started working on this issue
Oct 20th, 2019 3:36am
GetHuman-cwbamfbt indicated the issue is not fixed yet.
Oct 21st, 2019 4:43am

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