Hello my name is Jodie Wakefield I have a account with you under email *****@***.com I...

GetHuman2324177's customer service issue with Ancestry.com from February 2019

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The issue in GetHuman2324177's own words
Hello my name is Jodie Wakefield I have a account with you under email *****@***.com I'm unable to log into this email address and forgot password for this account i am paying ** dollars a month for this account could you please help me to log back into my account please my number is ********** I can send a new email my family trees are Wakefield ancestry and Gillon family I share it with a Wendy Gillon but am not using the normal PC now just trying to get back on through my phone could you please ring me or email this new account below please I can prove payments if need be thanx for your time *Regards*Jodie
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Ancestry.com

Customer service issue
Reported by GetHuman2324177
Feb 28th, 2019 - 3 mons ago
I have an issue with Ancestry.com too
Not resolved
Seen by 2 customers so far
Similar issue to 3087 others
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Timeline
GetHuman2324177 started working on this issue
Feb 28th 8:32am