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The issue in GetHuman-jimwoh's own words
My son gave us a gift membership as a thank you. We just tried to register with the code he provided, TZVQ*HDEBKBEFUEJ. To our disappointment, the purchase expired without our even using the service. Can anything be remedied so that we can use Ancestry? It seems totally inequitable that he paid for a gift that we never knew had an expiration. Please let us know if anything positive can be done. Thank you.*Sharyn Lavelle & Jim Wohlander
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