I purchased * kits last year and gave them as Christmas gifts to my brother, sister-in...
GetHuman1222240's customer service issue with Ancestry.com from September 2018
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I purchased * kits last year and gave them as Christmas gifts to my brother, sister-in-law and my sister.**It took a while, but finally they have all been submitted to you.**What I am concerned about is that my brother & sister's reports do not match in any shape form or fashion and you do not have them linked as family.**Even if the father was in question, they should share the mother's DNA and heritage, but that is not the case. In fact, my brother's looks more like his wife's. It seems the only way they don't share "some" DNA would be if the wrong baby was taken home from the hospital at birth.**I am not privy to their info, but since I purchased the kits I am asking you to please take another look at their test results. I can't help that think that one or both of them are wrong.**I don't know how they submitted their info, but my brother is Lawrence Duane Palmer (goes by Duane or LD), DOB ********* . . . . my sister is Glenna Pauline Palmer McMillin (goes by Polly) DOB *********.**If you find a discrepancy, just let them know. They will keep me informed. **Thank you so much for your help and understanding.
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