I am fed up with my problems associated with both ancestery.com and the associated news...

GetHuman-okolson's customer service issue with Ancestry.com from August 2018

Help with my Ancestry.com issue
The issue in GetHuman-okolson's own words
I am fed up with my problems associated with both ancestery.com and the associated news paper subscription that I did not want access to.**I tried to cancel my subscription to ancestry.com last month and they said it was canceled . I am more than happy to pay on a month-to-month basis because right now in my life I am not using ancestry.com frequently enough to justify the cost of a monthly fee.**I want my **** for this month refunded. And then I would like to be sure that I will not be charged next month for a subscription fee.**Feel free to respond to this email with an assurance that this will be cared for. And some type of confirmation that the **** for this month will be refunded to me.
GetHuman-okolson did not yet indicate what Ancestry.com should do to make this right.
I have an issue with Ancestry.com too
How GetHuman-okolson fixed the problem
I called Ancestry's customer service. THe agent I talked with immediately refuded the subscription price. I was impressed by her professionalism, understanding and rapid response. I could not have been more pleased in the process of resolving my problem
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Ancestry.com

Customer service issue
Reported by GetHuman-okolson
Aug 26th, 2018 - 4 mons ago
I have an issue with Ancestry.com too
Fixed
GetHuman-okolson shared how to fix
Seen by 4 customers so far
Similar issue to 1299 others
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Items needed
Account holder name
Billing address
Email address on account
Your birthday
Timeline
GetHuman-okolson started working on this issue
Aug 26th 4:31pm
GetHuman-okolson confirmed the issue is fixed. Hooray!
Sep 7th 9:51pm
GetHuman-okolson confirmed the issue is fixed. Hooray!
Sep 7th 9:53pm