Ancestry.com is not recognizing my email account or my telephone numbers.

GetHuman-mamienor's customer service issue with Ancestry.com from August 2018

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The issue in GetHuman-mamienor's own words
The problem: Ancestry.com is not recognizing my email account or my telephone numbers.
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Ancestry.com

Customer service issue
Reported by GetHuman-mamienor
Aug 20th, 2018 - 7 mons ago
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Seen by 4 customers so far
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Timeline
GetHuman-mamienor started working on this issue
Aug 20th, 2018 3:18am
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Aug 20th, 2018 3:20am