I have NOT been able to access my account for at least three weeks. This is getting ex...

GetHuman-mompaws's customer service issue with Ancestry.com from July 2018

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The issue in GetHuman-mompaws's own words
I have NOT been able to access my account for at least three weeks. This is getting extremely annoying. At first, when I tried to sign on it said there was a temporary error, try again later. Now, when I try to sign on it won't allow me to access the web page. It just says that the page cannot be found. I have deleted the address, verified it, and re-entered it. Still no success. I am NOT happy.
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Ancestry.com

Customer service issue
Reported by GetHuman-mompaws
Jul 26th, 2018 - 10 mons ago
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Seen by 8 customers so far
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Items needed
Account holder name
Billing address
Email address on account
Your birthday
Timeline
GetHuman-mompaws started working on this issue
Jul 26th, 2018 2:35am
GetHuman-mompaws shared this issue with friends on Facebook
Jul 26th, 2018 2:35am
GetHuman-mompaws indicated the issue is not fixed yet.
Aug 8th, 2018 1:36am
GetHuman-mompaws indicated the issue is not fixed yet.
Aug 8th, 2018 1:37am