can't find a way to get results for H*B-*P*T-*B*Z-*E*F cant an entry to the right path...

GetHuman-wjcassel's customer service issue with Ancestry.com from June 2018

Help with my Ancestry.com issue
The issue in GetHuman-wjcassel's own words
I was trying to see my results. It has been since **** and I have nothing. ... can't find a way to get results for H*B-*P*T-*B*Z-*E*F cant an entry to the right path. Patricia Cassels at wjcassels@Comcast.net
My email address is *****@***.com
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Ancestry.com

Customer service issue
Reported by GetHuman-wjcassel
Jun 25th, 2018 - 5 mons ago
I have an issue with Ancestry.com too
Fixed
Seen by 9 customers so far
Similar issue to 786 others
0 customers following this
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Timeline
GetHuman-wjcassel started working on this issue
Jun 25th 1:21pm
GetHuman-wjcassel indicated the issue is not fixed yet.
Jun 26th 1:43pm
GetHuman-wjcassel indicated the issue is not fixed yet.
Jun 26th 1:57pm
GetHuman-wjcassel indicated the issue is not fixed yet.
Jun 27th 12:27pm
GetHuman-wjcassel indicated the issue is not fixed yet.
Jun 27th 12:30pm
GetHuman-wjcassel indicated the issue is not fixed yet.
Jun 27th 12:30pm
GetHuman-wjcassel indicated the issue is not fixed yet.
Jun 28th 3:11pm
GetHuman-wjcassel indicated the issue is not fixed yet.
Jun 29th 1:20am