My name is Lisa Christian. I purchased a ancestry kit around Christmas time. The kit...

GetHuman223699's Missing test results issue with Ancestry.com from April 2018

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Help with my Ancestry.com issue
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Account holder name, Billing address, Email address on account, and Your birthday
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The issue and preferred resolution, in GetHuman223699's own words:
My name is Lisa Christian. I purchased a ancestry kit around Christmas time. The kit came and I made a mistake when following the directions. Is it possible to send another kit or do I need to purchase another $*** kit?
I trust that Ancestry.com will make this right and come up with a resolution that is fair.
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Ancestry.com

Missing test results issue
Reported by GetHuman223699
Apr 30th, 2018 - 3 mons ago
I have an issue with Ancestry.com too
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Seen by 2 customers so far
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Timeline
GetHuman223699 started working on this issue
Apr 30th 1:58pm