I accidentally order * AncestryDNA kits, I only wanted * kits.* *I need a reimbursement...
GetHuman-rherna's customer service issue with Ancestry.com from April 2018
Help with my Ancestry.com issue
First: share to improve GetHuman-rherna's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-rherna to get a Ancestry.com rep on the line!
Always use the GetHuman Phone tocall Ancestry.com. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-rherna's own words
I accidentally order * AncestryDNA kits, I only wanted * kits.* *I need a reimbursement asap for ********** AncestryDNA kit*April **, *****$**.************ AncestryDNA kit*April **, *****$**.**. Thank you, Rafael Hernandez ***-***-****
GetHuman-rherna did not yet indicate what Ancestry.com should do to make this right.
I have an issue with Ancestry.com too
How GetHuman-rherna fixed the problem
We are waiting for GetHuman-rherna to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.