We submitted * DNA tests and cannot find them on our page. They were sent in the last part of March and April *, ****. Please help us find them, I will try calling your office tomorrow. The tests are for my daughter, Allana U. Incardona and my stepson Steven A. Hoskins, and they are under my tree, Shawn Marie Davis. We followed directions exactly, so I don't understand why they are not even listed as pending.
I trust that Ancestry.com will make this right and come up with a resolution that is fair.