They told me to resubmit - Get my results - I have done it twice

GetHuman615791's customer service issue with Ancestry.com from April 2018

2 views
 | 
983 similar
 | 
0 following
Help with my Ancestry.com issue
Before contacting them, items GetHuman615791 may need:
Account holder name, Billing address, Email address on account, and Your birthday
GetHuman615791's next move: have a Ancestry.com rep call.
Always use the GetHuman Phone tocall Ancestry.com. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman615791's own words:
Get my results ... They told me to resubmit
I have done it twice
Send me another kit
Help with my Ancestry.com issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ancestry.com's attention and get better help faster. Tap below to get started.
Having Ancestry.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ancestry.com email you?
This email address isn't valid
Follow this issue
See how GetHuman615791 fixes it.
This email address isn't valid

Ancestry.com

A DNA kit
Customer service issue
Reported by GetHuman615791
Apr 20th, 2018 - 3 mons ago
I have an issue with Ancestry.com too
Not resolved
Seen by 2 customers so far
Similar issue to 983 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman615791 started working on this issue
Apr 20th 8:59pm