forgotten p***word and email p***word to reset - log into my account - my phone was sto...

GetHuman606386's customer service issue with Ancestry.com from April 2018

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The issue and preferred resolution, in GetHuman606386's own words:
log into my account ... forgotten p***word and email p***word to reset
my phone was stolen last Wednesday and for life of me can't remember it
to help me verify my iden***y and give new email because I too don't have my old email address p***word.
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Ancestry.com

ancestry.com and ancestryDNA
Customer service issue
Reported by GetHuman606386
Apr 18th, 2018 - 3 mons ago
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Items needed
Account holder name
Billing address
Email address on account
Your birthday
Timeline
GetHuman606386 started working on this issue
Apr 18th 12:28am