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The issue in GetHuman1220530's own words
Had a technician come to check on my garage. IHe was here for * minutes and said it was rust. My problem with the garage door is the switch it opens by itself and then when you go to close the garage the switch doesnt work we have to go to the car and use the remote. The switch works sometimes it worked for him today. He says its not that. Rust wouldnt make my garage go up by itself in the middle of the night. I have been amember for over ** years with AHS and Im very disappointed in the service today. I refuse to pay $**.** dollars for a * minute service call, and still not fixed. We have to put a screwdriver in the door so it wont open by itself. The tech told me I would have to call when the switch isnt working.?? This is why a service call was made to AHS. We have been dealing with this problem for almost * months. I looked at my contract if I thought it was something other than the wiring or what are contract covers I wouldnt wasted my time calling. I would of called service company myself. If this is the kind of treatment and service you send out, I think I should look into another Home Warranty Company. I need this matter taken care of immediately. Customer service that called was very rude told me I could pay for a second opionion Im not going to pay for the first one.
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