GetHuman5123675's customer service issue with American Express from August 2020
Help with my American Express issue
First: share to improve GetHuman5123675's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5123675 may need:
Full card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
The issue in GetHuman5123675's own words
My name is Patricia L. Echezuria. I cancelled my Amex card in **** after being a member for over ** years. I cancelled my card because I was moving to Oman, and American Express charges a percentage for international charges. I spoke to a gentleman who talked me into getting a "no annual membership fee" card. He was in error. I spoke to American Express about the issue, and the problem was solved and charges removed. After moving to Oman, I received emailed notices informing me I had overdue charges. I believe these were related to the membership fee issue. Honestly, I cannot remember any details. Today, I reviewed my credit report as I am moving back to the US and applying for a mortgage. I was surprised to see there was a payment issue (late or non-payment) reported by American Express. I would appreciate your forwarding this to a person who can help me identify and resolve this issue. If there were any charges which are valid, I would be happy to pay them. As I live in Oman, calls to the USA are very expensive. I communicate by email. Thank you. who the **** are you? Don't any humans read these messages? I spent time writing this message and it appears no one will do anything to resolve the issue. So much for technology. This website is a waste of time.
GetHuman5123675 did not yet indicate what American Express should do to make this right.
I have an issue with American Express too
How GetHuman5123675 fixed the problem
We are waiting for GetHuman5123675 to fix the problem and share the solution with the rest of us customers.
Please help with my American Express issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common American Express customer problems.