I've already wasted enough time.

GetHuman5123675's customer service issue with American Express from August 2020

Help with my American Express issue
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Full card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
The issue in GetHuman5123675's own words
My name is Patricia L. Echezuria. I cancelled my Amex card in **** after being a member for over ** years. I cancelled my card because I was moving to Oman, and American Express charges a percentage for international charges. I spoke to a gentleman who talked me into getting a "no annual membership fee" card. He was in error. I spoke to American Express about the issue, and the problem was solved and charges removed. After moving to Oman, I received emailed notices informing me I had overdue charges. I believe these were related to the membership fee issue. Honestly, I cannot remember any details. Today, I reviewed my credit report as I am moving back to the US and applying for a mortgage. I was surprised to see there was a payment issue (late or non-payment) reported by American Express. I would appreciate your forwarding this to a person who can help me identify and resolve this issue. If there were any charges which are valid, I would be happy to pay them. As I live in Oman, calls to the USA are very expensive. I communicate by email. Thank you. who the **** are you? Don't any humans read these messages? I spent time writing this message and it appears no one will do anything to resolve the issue. So much for technology. This website is a waste of time.

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American Express

Customer service issue
Reported by GetHuman5123675
Aug 2nd, 2020 - 7 months ago
Not resolved
Seen by 30 customers so far
Similar issue to 1120 others
0 customers following this

Timeline

GetHuman5123675 started working on this issue
Aug 2nd, 2020 1:34pm