I've already wasted enough time.

GetHuman5123675's customer service issue with American Express from August 2020

Help with my American Express issue
First: share to improve GetHuman5123675's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5123675 may need:
Full card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
The issue in GetHuman5123675's own words
My name is Patricia L. Echezuria. I cancelled my Amex card in **** after being a member for over ** years. I cancelled my card because I was moving to Oman, and American Express charges a percentage for international charges. I spoke to a gentleman who talked me into getting a "no annual membership fee" card. He was in error. I spoke to American Express about the issue, and the problem was solved and charges removed. After moving to Oman, I received emailed notices informing me I had overdue charges. I believe these were related to the membership fee issue. Honestly, I cannot remember any details. Today, I reviewed my credit report as I am moving back to the US and applying for a mortgage. I was surprised to see there was a payment issue (late or non-payment) reported by American Express. I would appreciate your forwarding this to a person who can help me identify and resolve this issue. If there were any charges which are valid, I would be happy to pay them. As I live in Oman, calls to the USA are very expensive. I communicate by email. Thank you. who the **** are you? Don't any humans read these messages? I spent time writing this message and it appears no one will do anything to resolve the issue. So much for technology. This website is a waste of time.

GetHuman5123675 did not yet indicate what American Express should do to make this right.

How GetHuman5123675 fixed the problem

We are waiting for GetHuman5123675 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get American Express's attention and get better help faster. Tap below to get started.
Having American Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

American Express

Customer service issue
Reported by GetHuman5123675
Aug 2nd, 2020 - 2 years ago
Not resolved
Seen by 40 customers so far
Similar issue to 1120 others
0 customers following this


GetHuman5123675 started working on this issue
Aug 2nd, 2020 1:34pm