January **** purchase an American Express Serve Card to make a purchase with Amazon.com...

GetHuman-selfpari's customer service issue with American Express from December 2019

Help with my American Express issue
The issue in GetHuman-selfpari's own words
January **** purchase an American Express Serve Card to make a purchase with Amazon.com for a cal king king koil air mattress airbed. **The purchase is the only purchase on that American Express Serve Card. In a couple of weeks ago refund will credit to the American Express Serve Card.*Please help with the refund credit to a previous American Express Serve Card or new American Express Serve Card brand new.

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American Express

Customer service issue
Reported by GetHuman-selfpari
Dec 14th, 2019 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 687 others
0 customers following this
Items needed
Full card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday

Timeline

GetHuman-selfpari started working on this issue
Dec 14th, 2019 11:38pm
GetHuman-selfpari confirmed the issue is fixed. Hooray!
Dec 14th, 2019 11:40pm
GetHuman-selfpari confirmed the issue is fixed. Hooray!
Dec 14th, 2019 11:40pm
GetHuman-selfpari indicated the issue is not fixed yet.
Dec 14th, 2019 11:41pm
GetHuman-selfpari confirmed the issue is fixed. Hooray!
Dec 16th, 2019 1:30am