I was sent **.**$ yesterday. I accepted it and it showed my balance online as $**.**. I...

GetHuman-devito's customer service issue with American Express from November 2018

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The issue in GetHuman-devito's own words
I was sent **.**$ yesterday. I accepted it and it showed my balance online as $**.**. I tried to use my card and it was declined. I called and the automated system said my balance was zero. I called this morning and spoke with a representative and she told me my balance was **.** because of a $*.** fee. I tried my card again and it said invalid account. I don't know why this is happening but I can't speak to a live agent at serve and I need my money!
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American Express

Customer service issue
Reported by GetHuman-devito
Nov 26th, 2018 - 10 mons ago
I have an issue with American Express too
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Seen by 5 customers so far
Similar issue to 988 others
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GetHuman-devito started working on this issue
Nov 26th, 2018 6:16pm