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Full card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
The issue in GetHuman-devito's own words
I was sent **.**$ yesterday. I accepted it and it showed my balance online as $**.**. I tried to use my card and it was declined. I called and the automated system said my balance was zero. I called this morning and spoke with a representative and she told me my balance was **.** because of a $*.** fee. I tried my card again and it said invalid account. I don't know why this is happening but I can't speak to a live agent at serve and I need my money!
GetHuman-devito did not yet indicate what American Express should do to make this right.
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