I few years back I purchased a phone from T-Mobile that I was given a $**.** American E...

GetHuman819183's customer service issue with American Express from June 2018

Help with my American Express issue
I few years back I purchased a phone from T-Mobile that I was given a $**.** American Express card via my email account. I never received a physical card. I get an from AE each month. I do not remember my p***word so I am at a "brick wall" to get any information on my acct ending in ****.*The email is sent to *****@***.com**please advise
I trust that American Express will make this right and come up with a resolution that is fair.
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American Express

Customer service issue
Reported by GetHuman819183
Jun 25th, 2018 - 2 mons ago
I have an issue with American Express too
Fixed
Seen by 13 customers so far
Similar issue to 306 others
0 customers following this
Items needed
Full card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman819183 started working on this issue
Jun 25th 6:17pm
GetHuman819183 shared this issue with others over email
Jun 25th 6:20pm
GetHuman819183 indicated the issue is not fixed yet.
Jun 25th 8:42pm
GetHuman819183 indicated the issue is not fixed yet.
Jun 25th 8:43pm
GetHuman819183 indicated the issue is not fixed yet.
Jun 26th 2:47pm
GetHuman819183 indicated the issue is not fixed yet.
Jun 29th 4:49pm
GetHuman819183 indicated the issue is not fixed yet.
Jun 29th 4:51pm
GetHuman819183 indicated the issue is not fixed yet.
Jun 29th 4:52pm
GetHuman819183 indicated the issue is not fixed yet.
Jun 29th 4:52pm