How does a Merchant Store Return Made on May **th, **** On June **, **** Still be pendi...

GetHuman6138411's customer service issue with American Express Serve from June 2021

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The issue in GetHuman6138411's own words
How does a Merchant Store Return Made on May **th, **** On June **, **** Still be pending in my account, unavailable for me to use? When the original purchase was the same day of May **th, **** it took Serve a Second to remove My Cash from the Account, the return was submitted exactly ** minutes later, the Same exact date and I am still waiting to access My Money Six Days later! This is ridiculous! The transaction reads Complete in my completed transaction section, it has a different transaction number, reads COMPLETE, Still no funds available!?*I believe bits time to take my banking needs elsewhere and close my Sere Account completely! Way to long to wait on your own funds!

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American Express Serve

Customer service issue
Reported by GetHuman6138411
Jun 2nd, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 1903 others
0 customers following this

Timeline

GetHuman6138411 started working on this issue
Jun 2nd 9:28am

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