My name is Elizabeth Ann Hampton and recently tried switching my social security disabi...

GetHuman4607256's Account Access issue with American Express Serve from April 2020

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The issue in GetHuman4607256's own words
My name is Elizabeth Ann Hampton and recently tried switching my social security disability benefits to be direct deposited into my serve account and my benefits were returned due to my address not matching my previous bank account address with Highmark federal credit union I am yet to be able to receive my benefits because of American Express locking my account and returning my benefits and I've called for almost two weeks everyday now to sit and wait over two hours for no one to answer even though "average wait time is ** minutes " this is not right and someone needs to fix it

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American Express Serve

Account Access issue
Reported by GetHuman4607256
Apr 8th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 880 others
0 customers following this

Timeline

GetHuman4607256 started working on this issue
Apr 8th 7:17pm

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