This issue shows fixed and that is not right. As a matter of fact they just disconnected again due to in their words "a technical issue"

GetHuman-mrchrisi's customer service issue with American Express Serve from July 2018

6 views
 | 
114 similar
 | 
0 following
Help with my American Express Serve issue
GetHuman-mrchrisi's next move: try calling American Express Serve again.
The best way to get your problem resolved is to tap the button below to start calling American Express Serve. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-mrchrisi's own words
Get access to my **** money they put an unnecessary hold on ... I was on hold for one hour and forty minutes to speak with a supervisor because the incompetent csr couldnt provide me with help I needed(releasing $*** hold for $**.** in gas i purchased. After all that tome I was disconnected.
Because i have wasted hours on this now and feel like they dont care about customer seevice problems and the lack of choice to complain to anyone
First I want my money released to me ASAP. Second I want an actual supervisor to contact me and explain what part of customer experience has been within the parameters of how they traon. I want this done after they do a complete review of our recorded phone conversations. WOW. I JUST SEEN THAT THERE WAS A RANDOM $*** charge to my card today after my last attempt to resolve my issue.
Because i am not a bad one. I brag about the benefits of the card to others . However that stops now , I will never recommend this company again
I have an issue with American Express Serve too
How GetHuman-mrchrisi fixed the problem
We are waiting for GetHuman-mrchrisi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get American Express Serve's attention and get better help faster. Tap below to get started.
Having American Express Serve issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mrchrisi fixes it.
This email address isn't valid

American Express Serve

My card
Customer service issue
Reported by GetHuman-mrchrisi
Jul 1st, 2018 - a yr ago
I have an issue with American Express Serve too
Fixed
Seen by 6 customers so far
Similar issue to 114 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-mrchrisi started working on this issue
Jul 1st, 2018 9:11pm
GetHuman-mrchrisi indicated the issue is not fixed yet.
Jul 1st, 2018 9:13pm