website won't submit request for replacement card. Never received my card for my taxes...

GetHuman-idaloued's customer service issue with American Express Serve from April 2018

Help with my American Express Serve issue
The issue in GetHuman-idaloued's own words
website won't submit request for replacement card. Never received my card for my taxes and can't get a human.
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American Express Serve

Customer service issue
Reported by GetHuman-idaloued
Apr 30th, 2018 - 5 mons ago
I have an issue with American Express Serve too
Not resolved
Seen by 11 customers so far
Similar issue to 281 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-idaloued started working on this issue
Apr 30th 2:40pm
GetHuman-idaloued indicated the issue is not fixed yet.
Apr 30th 3:42pm