I’m very upset. I recently placed a large order and put in my code of August** and it w...

GetHuman965559's customer service issue with American Eagle Outfitters from August 2018

5 views
 | 
120 similar
 | 
0 following
Help me with my issue
Next: our robot will wait on hold for GetHuman965559 to get a American Eagle Outfitters rep on the line!
Always use the GetHuman Phone tocall American Eagle Outfitters. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
If you are looking to change an order you should not wait and should call in. If the order has already shipped then you will need to bring the item and receipt into the nearest Apple Store.
The issue in GetHuman965559's own words
I’m very upset. I recently placed a large order and put in my code of August** and it was not replied. I immediately sent an email through customer service when I realized and have heard nothing back. The order has already started processing as well. **Emily McGuire
GetHuman965559 did not yet indicate what American Eagle Outfitters should do to make this right.
I have an issue with American Eagle Outfitters too
How GetHuman965559 fixed the problem
We are waiting for GetHuman965559 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get American Eagle Outfitters's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman965559 fixes it.
This email address isn't valid

American Eagle Outfitters

Customer service issue
Reported by GetHuman965559
Aug 8th, 2018 - a yr ago
I have an issue with American Eagle Outfitters too
Fixed
Seen by 5 customers so far
Similar issue to 120 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Email address
Phone number on account
Home and Billing address
Name on the order
Timeline
GetHuman965559 started working on this issue
Aug 8th, 2018 10:50am
GetHuman965559 confirmed the issue is fixed. Hooray!
Aug 11th, 2018 4:40pm