I want to know what is going on with American Airlines? Just in my family alone in the...

GetHuman-ntehero's Problem With a Flight issue with American Airlines from September 2019

Help with my American Airlines issue
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Before contacting them, items GetHuman-ntehero may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
Top Tip from another customer
You can use https://www.aa.com/contact/forms?topic=CR#/ to submit any issue you are having with American Airlines. If the issue has to do with someone on the flight please write down any details you can remember. American Airlines will most likely request back any documentation to help with your issue.
The issue in GetHuman-ntehero's own words
I want to know what is going on with American Airlines? Just in my family alone in the early part of August, my daughter-in law, and grandkids got stuck for hours and hours coming back from France.*My daughter, son-in-law and grandson traveling from Phx to Costa Rica on Aug **th waited for hours and then had to be put up in a hotel due to mechanical problems. If that weren't bad enough, they had delays and had to be put on another flight due mechanical issues on the way home!!! And then if that weren't enough, their son was flying non-stop to Mexico on September **th and had a two hour delay. We set up a trip for our daughter, son-in-law and two babies to go to Hawaii to go October **th - **th. I am very worried since they are traveling with such small children that there are going to be delays and delays!! It is hard enough for them to travel non stop flights that are problem free, so I am worried given all of these issues, that there could be more problems!! *Also, my husband and I have flights booked to go from SLC-Madrid, Spain on Jan. **, ****. *I am seriously worried about your issues and delays and am wondering if I should find another airline for both of these upcoming flights? I await your reply. *Thank you,*Nancy Tehero

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American Airlines

Problem With a Flight issue
Reported by GetHuman-ntehero
Sep 12th, 2019 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 14095 others
0 customers following this

Timeline

GetHuman-ntehero started working on this issue
Sep 12th, 2019 3:27pm
GetHuman-ntehero indicated the issue is not fixed yet.
Sep 12th, 2019 7:42pm

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