Check on the rest of my refund. ... flight was cancelled. never received full refund for upgrades.*boarded the flight**** for a *:**Am flight to Charlotte connection to Denver. we had to deplane due to mechanical problems. American was bringing another plane, but with the delay, I would miss my connection and had to cancel. I added upgrades before the flight for $***.** and $**.**. I was refunded $**.**. Still waiting for the rest of my refund.
This was the first flight of the day, had made special arrangements to look at a piece of equipment on a Saturday, and never made it. lost the deal and lost time from work and still have not resolved this issue.
just credit me the money they charged me for the flight and upgrades. Nothing more is expected.
Have flown multiple times with them, and this is the first major disappointment. I understand normal delays and overbooking- it's a business like any other. I realize that things don't always work perfectly and don't normally complain.