Hi,**My flight last Saturday (AA****) was over * hours late and thus disrupted some of...

GetHuman2325895's customer service issue with American Airlines from February 2019

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The issue in GetHuman2325895's own words
Hi,**My flight last Saturday (AA****) was over * hours late and thus disrupted some of our reservations and planned activities at our destination. I got an apology email from AAadvantage and an offer of some AA miles. However, what would be more useful to me is if I could change my return flight (AA****) to one that departs *-* hours later. This would make up for the lost time of our long delay and I think it is a better solution for us. **Best,*Eunice & Joshua
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American Airlines

Customer service issue
Reported by GetHuman2325895
Feb 28th, 2019 - 3 mons ago
I have an issue with American Airlines too
Fixed
Seen by 4 customers so far
Similar issue to 8116 others
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman2325895 started working on this issue
Feb 28th 2:58pm
GetHuman2325895 indicated the issue is not fixed yet.
Feb 28th 8:57pm