I was charged for * bags on my flight to DFW airport from ABI, a total of $**. It shows...

GetHuman-xyzenus's customer service issue with American Airlines from January 2019

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The issue in GetHuman-xyzenus's own words
I was charged for * bags on my flight to DFW airport from ABI, a total of $**. It shows on your website a ski*boot bag checks as * baggage fee. On my return flight from SEA-TAC to DFW, I was charged only $**, which was the correct fee. I am owed a refund of $**. I tried to request a refund on aa.com*prefunds as I was told on phone but it said I could not because the flight had not been cancelled.*Ticket ***************Jay Arey, AAdvantage * **vhx******-***-****
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American Airlines

Customer service issue
Reported by GetHuman-xyzenus
Jan 6th, 2019 - a mon ago
I have an issue with American Airlines too
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GetHuman-xyzenus started working on this issue
Jan 6th 4:43pm