Customer service was so bad *We rang our bell twice they never came ignored us *We were...
GetHuman-btbev's customer service issue with American Airlines from November 2018
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The issue in GetHuman-btbev's own words
Customer service was so bad *We rang our bell twice they never came ignored us *We were so dehydrated no water nothing to drink for hours *We did not see any cabin crew they all sat at the back chatting and just ignored us and always on any long haul flights you would see staff so at least you could ask for a drink but for hours they no where to be seen *They had no interest at all just rushing when served the one meal in ** hours ! *Never ever have I experienced staff like it and not to enemy be given a glass of water ignoring our bell *I eventually walked up as so thirsty and they all sat chatting at the back like I was intruding it was a joke !!!
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