Auto fill typed names of travelers in incorrectly

GetHuman1696963's customer service issue with American Airlines from December 2018

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Before contacting them, items GetHuman1696963 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman1696963's own words
The problem: Auto fill typed names of travelers in incorrectly
GetHuman1696963 did not yet indicate what American Airlines should do to make this right.
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American Airlines

Customer service issue
Reported by GetHuman1696963
Dec 5th, 2018 - 9d ago
I have an issue with American Airlines too
Not resolved
Seen by 11 customers so far
Similar issue to 5562 others
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Timeline
GetHuman1696963 started working on this issue
Dec 5th 7:12pm