I signed up for an upgrade yesterday for my husband and I at the Eagle Vail airport. S...
GetHuman927051's customer service issue with American Airlines from July 2018
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The issue in GetHuman927051's own words
Upgrade if seats became available ... I signed up for an upgrade yesterday for my husband and I at the Eagle Vail airport. She said I wouldn’t be charged if we didn’t get the upgrade.**Our credit card was charged*$** for each.**I need a credit for $***. **** ***-****.
The AA employee said it wouldn’t be run through unless we got the upgrade, which we did NOT
Write me a check for $*** immediately.
It is NOT fixed
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