I had many problems with a flight from LAX to PDX on ****.****. SEVERAL (**) passenger...

GetHuman-peoppe's customer service issue with American Airlines from July 2018

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The issue in GetHuman-peoppe's own words
I had many problems with a flight from LAX to PDX on ****.****. SEVERAL (**) passengers missed a *:**p flight (****) thanks to problems with a shuttle from Terminal * to Terminal * -- including lack of gate*bus communications, a ** min delay, parking on the tarmac for ** min, etc. We all missed our flight, and had to fight for an inadequate replacement the next day. Also, my computer was lost in the shuttle back to Terminal * -- and it has not been located (I'm in the midst of filing a Police Report, even though there were cameras in the buses). I would like to (*) speak to a human via phone, (*) have the email address for someone in authority to lodge a formal complaint, (*) figure out how AA can compensate me for my lost day (we were booked on a flight the next morning) and lost computer (so far, I'm out about $**** after this disastrous flight).

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American Airlines

Customer service issue
Reported by GetHuman-peoppe
Jul 6th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1870 others
0 customers following this

Timeline

GetHuman-peoppe started working on this issue
Jul 6th, 2018 9:21pm

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