Can I take a bike to Cuba?

GetHuman638233's customer service issue with American Airlines from April 2018

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Help with my American Airlines issue
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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
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Waiting to see what went wrong with our suggestion for how to get American Airlines help.
The issue and preferred resolution, in GetHuman638233's own words:
The problem I ran into: Can I take a bike to Cuba?
I trust that American Airlines will make this right and come up with a resolution that is fair.
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American Airlines

Customer service issue
Reported by GetHuman638233
Apr 28th, 2018 - 3 mons ago
I have an issue with American Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 2128 others
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Timeline
GetHuman638233 started working on this issue
Apr 28th 9:32pm