the flight was ticketed as nonrefundable - schedule a flight and put it on hold - I pla...

GetHuman611895's customer service issue with American Airlines from April 2018

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Help with my American Airlines issue
Before contacting them, items GetHuman611895 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
GetHuman611895's next move: have a American Airlines rep call.
Always use the GetHuman Phone tocall American Airlines. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman611895's own words:
schedule a flight and put it on hold ... the flight was ticketed as nonrefundable
I plan to take the flight, but needed to confirm additional informaton before finalizing
to move the flight back to HOLD status for **-** hours.
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American Airlines

american airlines flight to MSY
Customer service issue
Reported by GetHuman611895
Apr 19th, 2018 - 3 mons ago
I have an issue with American Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 2042 others
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Timeline
GetHuman611895 started working on this issue
Apr 19th 5:03pm