I called in today to see about redeeming my miles. Spoke to manager Paul C. He was tal...

GetHuman705815's customer service issue with American Airlines AAdvantage from May 2018

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The issue in GetHuman705815's own words
I called in today to see about redeeming my miles. Spoke to manager Paul C. He was talking and when i said hes not addressing my problem not listening he told me he is terminating my call. Also i asked to speak with another manager above him he said there wasn't??*How can that be? There must be a higher authority to help assist me. Unprofessional of Paul C this is who you have to be a manager representing your company...
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American Airlines AAdvantage

Customer service issue
Reported by GetHuman705815
May 21st, 2018 - 6 mons ago
I have an issue with American Airlines AAdvantage too
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Seen by 14 customers so far
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GetHuman705815 started working on this issue
May 21st 9:18pm