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I called in today to see about redeeming my miles. Spoke to manager Paul C. He was talking and when i said hes not addressing my problem not listening he told me he is terminating my call. Also i asked to speak with another manager above him he said there wasn't??*How can that be? There must be a higher authority to help assist me. Unprofessional of Paul C this is who you have to be a manager representing your company...
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