You have change the Kindle application installed on my Windows * pc. I can't access any...

GetHuman5448429's customer service issue with Amazon from November 2020

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The issue in GetHuman5448429's own words
You have change the Kindle application installed on my Windows * pc. I can't access any of the program, it will only start in the background. this is directly due to you restricting access to Kindle unless I have windows **. I can't afford to by a new computer, I can't afford to purchase windows **, I don't like and have not interest in changing my OS just so I can read book's that YOU sold me via your website. I am entitled to be able to read my books in any way I like. You have stopped me from reading my books which means' you have directly either worked with Microsoft, or you don't care about your customers. You offered a free copy of Kindle so we can read our books, and yet you have now reprogrammed it so that I can't read my books. this is not acceptable. !!!!!

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Amazon

Customer service issue
Reported by GetHuman5448429
Nov 10th, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 93260 others
0 customers following this

Timeline

GetHuman5448429 started working on this issue
Nov 10th, 2020 12:43am
GetHuman5448429 indicated the issue is not fixed yet.
Nov 11th, 2020 11:18pm