ORDER * ***-*******-********I received a notification that my order cannot be delivered...

GetHuman-risanker's customer service issue with Amazon from November 2020

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The issue in GetHuman-risanker's own words
ORDER * ***-*******-********I received a notification that my order cannot be delivered, as a result of missing information. No one contacted me to ask about such information and I had no idea on how to go about finding out what information was required. Upon emailing UPS and UPS updates I was told that the package has been abandoned by both the sender and receiver. However I have given UPS the receiver contact number and my own details. I would like my package to be delivered and contacted so I can give the missing information and the package can be delivered. How can I go about this process?

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Amazon

Customer service issue
Reported by GetHuman-risanker
Nov 9th, 2020 - 9 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 93156 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-risanker started working on this issue
Nov 9th, 2020 11:10am