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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-cmahank's own words
If you can check my orders, please note I have ordered a total of * water lawn pressure units with back back. The first one arrived with no packaging, and the brass fitting was poking through the box, slightly bent! The second did not arrive on the date stated on Amazon, so I purchased a third! Before the third arrived, the second turned up on my porch, had possibly been delivered to the wrong address, OPENED & DAMAGED BADLY (RETURNED TO MY PORCH WITH THE BOTTOM OF THE PACKAGE UNDONE. No UPS photo of delivery. The THIRD was actually packaged very loosely, just thrown in a box, ALREADY CAVED IN ON THE TOP UPPER CORNER. Meaning the third one was SOLD DAMAGED!!!! NOT ACCEPTABLE!!! What is the problem with these items???? I've had good service w*Amazon. Now I have to return THREE of these, and I still need to buy one. I'm at high risk for cova-**, and my husband is unable to take off of work to return these at a UPS store before they close. For compensation, I want a $**.** UPS pickup free of charge!!. Or if charged separately, whatever the charge is should not be paid by me, AMAZON SHOULD PAY TOTAL. I'd also appreciate speedy credits for ALL THREE. Contact me immediately if this is not agreeable to Amazon, and I will no longer shop there.
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GetHuman-cmahank indicated the issue is not fixed yet.
Jun 23rd, 2020 10:55pm
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