Please for seven years I have not received any royalties for my e book called " COVENAN...

GetHuman5019998's customer service issue with Amazon from July 2020

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The issue in GetHuman5019998's own words
Please for seven years I have not received any royalties for my e book called " COVENANT PRINCIPLES FOR MARRIAGE" which is always on sales in your kdp amazon e market from **th March, **** up to July *nd, ****. When I presented the e book into your e market, I used *****@***.com as my e mail in your accounts, to link the e book. you also gave me ASIN code for my book which is BOOBV*QE**. But later I changed my original e mail address you put in your records to link my e book to the new one I am using now, which is *****@***.com. so please I want kdp amazon to change my original e mail I sent to them which is in their records for my e book now, to the current one I am using which is *****@***.com use this new e mail to contact me to show me the money I have to receive from you for the seven years as my royalties, and the payment system you will use to send me all my money for the seven years royalties, I have to receive from you which has delayed. for example, international money transfer system using "UNITY LINK" , " AFRICASTKNG", etc I hope to hear from you very soon. thank you

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Amazon

Customer service issue
Reported by GetHuman5019998
Jul 2nd, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 88857 others
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Timeline

GetHuman5019998 started working on this issue
Jul 2nd 3:58am

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