Please for seven years I have not received any royalties for my e book called " COVENAN...

GetHuman5019998's customer service issue with Amazon from July 2020

19 views | 88857 similar | 0 following
Help with my Amazon issue
First: share to improve GetHuman5019998's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5019998's next move: call Amazon.
The best way to get your problem resolved is to tap the button below to start calling Amazon. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman5019998 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman5019998's own words
Please for seven years I have not received any royalties for my e book called " COVENANT PRINCIPLES FOR MARRIAGE" which is always on sales in your kdp amazon e market from **th March, **** up to July *nd, ****. When I presented the e book into your e market, I used *****@***.com as my e mail in your accounts, to link the e book. you also gave me ASIN code for my book which is BOOBV*QE**. But later I changed my original e mail address you put in your records to link my e book to the new one I am using now, which is *****@***.com. so please I want kdp amazon to change my original e mail I sent to them which is in their records for my e book now, to the current one I am using which is *****@***.com use this new e mail to contact me to show me the money I have to receive from you for the seven years as my royalties, and the payment system you will use to send me all my money for the seven years royalties, I have to receive from you which has delayed. for example, international money transfer system using "UNITY LINK" , " AFRICASTKNG", etc I hope to hear from you very soon. thank you

GetHuman5019998 did not yet indicate what Amazon should do to make this right.

How GetHuman5019998 fixed the problem

We are waiting for GetHuman5019998 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5019998 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman5019998
Jul 2nd, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 88857 others
0 customers following this


GetHuman5019998 started working on this issue
Jul 2nd, 2020 3:58am