I use amazon prime all of the time and am always very pleased with absolutely everythin...

GetHuman4869143's customer service issue with Amazon from May 2020

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The issue in GetHuman4869143's own words
I use amazon prime all of the time and am always very pleased with absolutely everything from purchase to delivery. However, considering that we have had * ***" of rain today and more expected I was shocked that the driver chose to throw my package in the grass at the end of the road when our house has an open driveway and is less than ***' off the road. Maybe I am spoiled since my packages have always been placed on the porch by the front door, but as you can see from the delivery comments for Order ***-*******-*******, the driver indicated that the package was "handed directly to a resident." Considering we were not home, this statement is untrue and had I not tracked the package to see that it had been delivered, the package would have been left in the elements until I happened to see it laying in the grass. I hold nothing against amazon but I thought it worth mentioning so that the laziness of one driver does not impact your good name as I am sure if my delivery was handled poorly others were as well.**Brenda Klaus***** Watterson Rd*Red Rock, TX *********-***-****

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Customer service issue
Reported by GetHuman4869143
May 26th, 2020 - a year ago
Seen by 8 customers so far
Similar issue to 71638 others
0 customers following this
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GetHuman4869143 started working on this issue
May 26th, 2020 1:52am
GetHuman4869143 confirmed the issue is fixed. Hooray!
May 26th, 2020 3:14pm