On ******** I placed an order*with Amazon ****-*******-*******for four items. One item...

GetHuman-jredeker's Dispute a Charge issue with Amazon from May 2020

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The issue in GetHuman-jredeker's own words
On ******** I placed an order*with Amazon ****-*******-*******for four items. One item was self*grip curlers. The curlers did not arrive but instead received some LED bulbs by mistake. I contacted Amazon and they told me to return bulbs to their refund service center in Indianapolis which I did. I mailed it on January *, **** and received verification on January *, **** it had been received. Amazon did issue me*a replacement order for the curlers which I did receive.*On March **, **** I received an e-mail from Amazon that the first set of curlers were not returned and they were charging my VISA $*.** on **** which was done. There*was no first set of curlers because*the LED bulbs were shipped instead.*Because the bulbs were sent instead of the curlers originally and they were returned to Amazon I feel I should not be charged a second amount of $*.** (ONLY ONE*SET OF CURLERS WAS RECEIVED -*OBVIOUSLY THE LED BULBS WERE*PUT IN THE AMAZON PACKAGE*BY MISTAKE BY AN EMPLOYEE.*Thank you.

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Amazon

Dispute a Charge issue
Reported by GetHuman-jredeker
May 16th, 2020 - 2 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 70061 others
0 customers following this

Timeline

GetHuman-jredeker started working on this issue
May 16th, 2020 5:14pm
GetHuman-jredeker indicated the issue is not fixed yet.
May 16th, 2020 5:15pm
GetHuman-jredeker indicated the issue is not fixed yet.
May 16th, 2020 5:15pm
GetHuman-jredeker indicated the issue is not fixed yet.
May 16th, 2020 5:17pm
GetHuman-jredeker indicated the issue is not fixed yet.
May 16th, 2020 5:17pm