I had purchased a samsung galaxy M**.*ordered on *st March *****order...

GetHuman4885202's customer service issue with Amazon from May 2020

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The issue in GetHuman4885202's own words
I had purchased a samsung galaxy M**.*ordered on *st March *****order * ***-********-********The mobil was delivered on *rd March ****.*It was gifted to my friend in April ****.*The product was sealed. It was opened few days back. The product is asking for Password. The mobil can ask for a password only if it is in use.*I wish to know whether the product is a used one ?*My friend had tried to solve the issue by contacting the samsung customer service, they are asking for the bill.*I have misplaced the bill and have deleted the email sent by Amazone.*Under the circumstances I request you to certify **) whether the product is a used one ?**) will you send me another bill invoice so that I can get the cell phone Scanned doing the MRI*My Cell phone No: **********

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Amazon

Customer service issue
Reported by GetHuman4885202
May 29th, 2020 - a year ago
Not resolved
Seen by 25 customers so far
Similar issue to 73401 others
0 customers following this

Timeline

GetHuman4885202 started working on this issue
May 29th, 2020 11:37am
GetHuman4885202 indicated the issue is not fixed yet.
May 29th, 2020 11:44am
GetHuman4885202 indicated the issue is not fixed yet.
May 29th, 2020 11:44am
GetHuman4885202 indicated the issue is not fixed yet.
May 29th, 2020 11:44am

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