Hi Sirs, could you please explain why AMAZON charged my debit card if I did not use ama...

GetHuman-ninadym's customer service issue with Amazon from October 2019

Help with my Amazon issue
First: share to improve GetHuman-ninadym's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-ninadym's own words
Hi Sirs, could you please explain why AMAZON charged my debit card if I did not use amazon and didn't place orders at all.*I LIve in UAE, Dubai, before I got * books from amazon, but I paid for them fully, why today in the early morning I was charged AED ***,**????*What for? My Card is empty, I do not have any e-mails telling me what was purchased, but I didn't purgased even... Why Amazon did it? I was my money back and I don't want amazon did it in the future again. Please get back to me asap **************Nina Podymova*my e-mail : *****@***.com

GetHuman-ninadym did not yet indicate what Amazon should do to make this right.

How GetHuman-ninadym fixed the problem

We are waiting for GetHuman-ninadym to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-ninadym
Oct 31st, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 228466 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-ninadym started working on this issue
Oct 31st, 2019 6:37am
GetHuman-ninadym indicated the issue is not fixed yet.
Oct 31st, 2019 10:42am
GetHuman-ninadym indicated the issue is not fixed yet.
Nov 1st, 2019 7:34am
GetHuman-ninadym indicated the issue is not fixed yet.
Nov 1st, 2019 7:35am
GetHuman-ninadym indicated the issue is not fixed yet.
Nov 1st, 2019 7:35am
GetHuman-ninadym indicated the issue is not fixed yet.
Nov 1st, 2019 7:36am
GetHuman-ninadym indicated the issue is not fixed yet.
Nov 1st, 2019 7:36am
GetHuman-ninadym indicated the issue is not fixed yet.
Nov 1st, 2019 7:36am

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies