I have a Kindle.*Somehow I ended up buying several books inadvertently.*Wish to return...

GetHuman3847301's customer service issue with Amazon from October 2019

Help with my Amazon issue
First: share to improve GetHuman3847301's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3847301 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman3847301's own words
I have a Kindle.*Somehow I ended up buying several books inadvertently.*Wish to return.*Can't figure out how to.*Called Customer Service number.*THIRD WORLD (India?) answered.*I have a hearing problem and can't understand the heavy accent.*Asked to for someone who can speak more more clear (non-accented) .*She would not pass me or transfer me to someone else. Asked for her supervisor and she put me on hold then waited about **-minutes and was disconnected.*HOW CAN I SPEAK WITH AN AMERICAN?*You guys are making a huge mistake by pushing your customer care calls to over-seas, as they do not have the American sense of customer service, they use a script and anything off script baffles them.**Give me an American" number so I can speak to someone I can understand.**My email is for your use only, not to be sold or transferred.
You guys are making a huge mistake by pushing your customer care calls to over-seas, as they do not have the American sense of customer service, they use a script and anything off script baffles them.**I have a hearing problem and can't understand the accent.**Give me an American" number so I can speak to someone I can understand.
Return a few inadvertently purchased kindle books.
How GetHuman3847301 fixed the problem

We are waiting for GetHuman3847301 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Kindl
Customer service issue
Reported by GetHuman3847301
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 227667 others
0 customers following this

Timeline

GetHuman3847301 started working on this issue
Oct 29th, 2019 12:34pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies