UPS *Z*****W********** was not delivered to **** Brodie Rd, Leesville even though it sh...

GetHuman-gfarnum's Missing Delivery issue with Amazon from October 2019

Help with my Amazon issue
The issue in GetHuman-gfarnum's own words
UPS *Z*****W********** was not delivered to **** Brodie Rd, Leesville even though it shows left at front door. It could not be because we have fence and automatic gate for which you need a code to come up to the house through the woods. called UPS spoke with Loui Angelo who made a record but advised to get with Amazon. No I have not checked with the neighbors, not my job. This happened once before and was found then to have delivered to wrong address. Package can be dropped over the fence, which is a safe place. Fence has barbwire over the top. Please investigate.*Thanks*Gertrud Farnum***** Brodie Road, Leesville, SC

GetHuman-gfarnum did not yet indicate what Amazon should do to make this right.

How GetHuman-gfarnum fixed the problem
I called Amazon customer service, spoke to a very nice, helpful gentleman who will credit the item back to my account. I had ordered two items which were listed under the same ID. One was delivered (dropped over the fence, as usual) the other one was not. I have ordered this missing item again today.*Amazon was great in resolving this quickly
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Amazon

Missing Delivery issue
Reported by GetHuman-gfarnum
Oct 29th, 2019 - 2 years ago
Fixed
GetHuman-gfarnum shared how to fix
Seen by 3 customers so far
Similar issue to 227663 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-gfarnum started working on this issue
Oct 29th, 2019 11:55am
GetHuman-gfarnum confirmed the issue is fixed. Hooray!
Oct 29th, 2019 4:50pm

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