I cannot sign into Amazon Seller Account. My access is blocked or it does not recognize...

GetHuman-taconsue's customer service issue with Amazon from October 2019

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The issue in GetHuman-taconsue's own words
I cannot sign into Amazon Seller Account. My access is blocked or it does not recognize me. Each time I try to log in and request a new password it takes me through all the steps but does not let me sign in. **AMAZON COMPLAINT ***********I have a seller account with my email sign in of *****@***.com plus password and cannot get in. This account was opened as an individual account however I had not sold anything until a couple of months ago and now many products I am currently selling. I NEED HELP TO ACCESS MY ACCOUNT. WHEN I TRIED TO ACCESS AND USED MY PASSWORD IT DOES NOT TAKE PASSWORD CHANGES, SENDS ME OTP NUMBERS AND I STILL CANNOT GET IN.*The system tells me they are having technical difficulties, then it send me to Serendipitygoodsinc for me to sign into that account. That is an account I opened by mistake and later after many email exchanges with Amazon customer service they account **.** monthy charge was refunded and I was told the account would be closed. It still never was closed, I found it opened a couple of weeks ago and closed it. *I NEED A SOLUTION TO ACCESS MY ACCOUNT, NEED TO GET INTO THE ACCOUNT, HAVE BEEN TRYING TO ACCESS THE ACCOUNT SINCE FRIDAY ***** TO NO AVAIL. IT IS NOT ACCEPTABLE FOR A PERSON SELLING ON AMAZON TO NOT BE ABLE TO REACH THEIR SELLER SITE. I GET MESSAGES FROM THE AMAZON SITE AFTER I TRY TO LOGON THAT THE SITE IS NOT A GOOD SITE, THAT THE SITE IS TEMPORARILY NOT WORKING. *WHAT IS GOING ON??*WOULD LIKE SOMEONE TO CALL ME IMMEDIATELY TO RESOLVE THIS. ***-***-**** - *****@***.com - ***-***-******Here are the messages I keep getting:*Enable single sign-on, I do that and it does not take me anywhere,*Website temporarily unavailable,**This website is incorrect. **When I try to sign on I go to Seller Central, have always been able reach the sign on page that way.**NEED HELP THERE IS NO WAY TO CONTACT AN ACTUAL PERSON IN AMAZON TO PROVIDE HELP!

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Amazon

Customer service issue
Reported by GetHuman-taconsue
Oct 27th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 227141 others
0 customers following this

Timeline

GetHuman-taconsue started working on this issue
Oct 27th, 2019 9:21pm