Order* ***-*******-*********Delivery by Amazon**Tracking ID: TBA**************Greetings...

GetHuman3765738's customer service issue with Amazon from October 2019

Help with my Amazon issue
The issue in GetHuman3765738's own words
Order* ***-*******-*********Delivery by Amazon**Tracking ID: TBA**************Greetings, FYI, the above order with * items was delivered today to the wrong address on the wrong street. Thank goodness an honest neighbor who received this package in error delivered these items to me at my house around *:** P.M. today, which was the correct address listed on this order. As of *:** P.M. today, the tracking number on the Amazon website shows it’s still out for delivery, even though it was already delivered to an incorrect address earlier in the day. Obviously there is an issue with the driver and I wanted to bring this to your attention, since I very rarely have any issues with deliveries from Amazon. Thank you. *Regards, **John Casale

GetHuman3765738 did not yet indicate what Amazon should do to make this right.

How GetHuman3765738 fixed the problem
Amazon customer support was contacted, and the package misdelivery information was passed on to their team.
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Amazon

Customer service issue
Reported by GetHuman3765738
Oct 14th, 2019 - a year ago
Fixed
GetHuman3765738 shared how to fix
Seen by 39 customers so far
Similar issue to 221063 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman3765738 started working on this issue
Oct 14th, 2019 10:53pm
GetHuman3765738 confirmed the issue is fixed. Hooray!
Oct 15th, 2019 2:58am

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