My account has been locked since last week due to my payment information. I do not know...

GetHuman-dbphuong's Can't Login issue with Amazon from August 2019

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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-dbphuong's own words
My account has been locked since last week due to my payment information. I do not know why I sent my credit card statement to your secure fax line twice but I did not receive any feedback from you. I called my card issuer to ask them to check my credit card information. After checking my information, they said everything was fine and you can contact them to verify my payment information.**I have emailed you many times to inform about that but I still do not get any replies from you. Currently I cannot log in to my account.**I was very confused about this situation. I received my order on Amazon.ca yesterday, which means there is no problem with my payment information.**Please check my information and let me know what I can do next.**My account information:*- First name: Binh Phuong*- Last name: Dang*- Email: dbphuong.fit@gmail*- Phone number: ***-***-*****- Address: *** Bloor St, Mississauga, Ontario, L*Y *N***Thank you very much.

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Amazon

Can't Login issue
Reported by GetHuman-dbphuong
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 195606 others
0 customers following this

Timeline

GetHuman-dbphuong started working on this issue
Aug 3rd, 2019 8:47pm
GetHuman-dbphuong indicated the issue is not fixed yet.
Aug 4th, 2019 12:55am
GetHuman-dbphuong indicated the issue is not fixed yet.
Aug 4th, 2019 1:16am
GetHuman-dbphuong indicated the issue is not fixed yet.
Aug 4th, 2019 1:17am
GetHuman-dbphuong indicated the issue is not fixed yet.
Aug 4th, 2019 1:18am

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