My BBVA credit card number was fraudulently used at a Michael's store in another state...

GetHuman-stormeep's customer service issue with Amazon from August 2019

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The issue in GetHuman-stormeep's own words
My BBVA credit card number was fraudulently used at a Michael's store in another state from where I live. The only place I have ever used this credit card was online at Amazon.*I have now closed the credit card and I have subsequently removed all my saved methods of payment, which were ** other payment methods. I have opened an ongoing investigation with Michael's and BBVA Compass. I have reason to believe the breech has come from Amazon as this is the only place I have ever utilized the credit card, for a Coleman hot tub purchase that was returned and exchanged for another as it was faulty. Someone has gained access to my credit card information through Amazon, this was the only place I have used this credit card. *Please advise. Thank you

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Customer service issue
Reported by GetHuman-stormeep
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 195601 others
0 customers following this


GetHuman-stormeep started working on this issue
Aug 3rd, 2019 8:23pm
GetHuman-stormeep indicated the issue is not fixed yet.
Aug 4th, 2019 3:19am

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