Amazon*Order ID: ***-*******-*******:****ASIN*Product Name***B**QJ*UOJM*Gavin Mountain...

GetHuman-inagadad's customer service issue with Amazon from July 2019

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The issue in GetHuman-inagadad's own words
Amazon*Order ID: ***-*******-*******:****ASIN*Product Name***B**QJ*UOJM*Gavin Mountain MTB Sneaker Style Cycling Shoe*You have received a message from the Amazon Seller - CyclingForLess*Hello Kenneth,**Good morning!**Thank you for reaching out! I'm so sorry that you've had so many issues purchasing these shoes. Unfortunately, since we are just a third party vendor, we are not able to fix any issues on Amazon's side regarding orders, as we just fulfil the orders we are given to us by Amazon. What I would suggest is that you reach out to Amazon and let them know the experience you are having. I can give you their contact information, so you may give them a call.****Here are a couple of ways to contact Amazon:**Via Amazon website: https:**www.amazon.com*gp*help*contact-us*general-questions.html?skip*true*Via Phone: ***-***-*******Please do let us know if we can assist further!* ***We appreciate your feedback. If we were able to resolve your inquiry or exceeded your expectations, please use the links below to share your experience with Amazon.**If we have not fully answered your questions or you are not fully satisfied, please reply to this message so that we can provide further assistance.**Please note: choosing "NO" below does *not* notify us, we can only offer further assistance if you reply to this message.**Best Regards,*Chloe*CyclingForLess Amazon*(***) ***-*****http:**help.cyclingforless.com* *Check out our extensive online knowledge base of assembly videos and tips. Be sure to let us know if you need assistance. Our customer service and tech departments are here for you, and will work hard to be sure you are pleased.*On Sat, * Jul at *:** PM , Kenneth Hawryschuk *z*z*my*e-mail address removed** wrote:*Amazon.com*You have received a message.*Order ID: ***-*******-*******:***ASIN*Product Name***B**QJ*UOJM*Gavin Mountain MTB Sneaker Style Cycling Shoe*Message:*I had originally ordered a size ** shoe, a size ** was delivered. On Friday, July * **** I returned the shoes, after receiving approval from CyclingForless, at a UPS store. Today I was in the process of ordering the same shoe in size **. When I went to the checkout section no shoe size was indicated. This has now led me to believe that this was probably the reason I received a size ** and not the ** on the original order. I paid $**.** for return shipping. I would like to order the ** but will not do so until the issue at the checkout is fixed and I am reimbursed for the return shoes and shipping charge. Thank you, Ken Hawryschuk

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Amazon

Customer service issue
Reported by GetHuman-inagadad
Jul 8th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 184408 others
0 customers following this

Timeline

GetHuman-inagadad started working on this issue
Jul 8th, 2019 4:44am
GetHuman-inagadad indicated the issue is not fixed yet.
Jul 11th, 2019 7:25am