I am strongly considering ending my Prime Membership as I thought items were to come in...
GetHuman3204141's Return an Order issue with Amazon from July 2019
Help with my Amazon issue
First: share to improve GetHuman3204141's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman3204141's own words
I am strongly considering ending my Prime Membership as I thought items were to come in two days and I thought your tracking system was accurate and didn't mislead or flat out lie to customers. I ordered a comforter that was to be delivered yesterday, it said it was out for delivery yesterday and never showed up. I wake up this morning to my app saying they attempted a delivery at *:**am EST, which was not true, as per the first customer service representative I spoke to, and they listed my address as incorrect, which was untrue. I then spoke to two other representatives who could barely understand me and vice versa, as English wasn't even close to their first language. The first woman was very kind and said to call back if the status didn't change on my tracking by **am, which it did not and still hasn't. She also told me the tracking is a farce and it's not always put for delivery when it says it is, like in my case. While it said it was out for delivery, it had never even left the facility. I am now being todl from the last person Moy to contact back until the *th,unacceptable! Why do I pay for Prime if I have to wait just as long as a non Prime member? Why should I even keep my membership?? I'm extremely upset and this is now the second time in * weeks. Very upset and poor customer service!
GetHuman3204141 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman3204141 fixed the problem
We are waiting for GetHuman3204141 to fix the problem and share the solution with the rest of us customers.
Please help with my Amazon issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.
Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!